شركة الهدف للتوظيف

فـــرص عمــل          JOB VACANCY 

A leading Company in UAE is seeking to recruit:

SAP CRM Consultant

Job Description

The SAP CRM CS consultant is responsible for the analysis, design, configuration & support of the SAP CRM, CS area to meet the business needs. Working closely with our customers to deliver, maintain and troubleshoot and enhance SAP functionality and knowledge of integration with other modules like FICO, SD etc.

Key responsibilities
•More than 4-6 years of SAP CRM expertise with focus in sales, marketing, and service areas.

•Implementing case management and customer services.
•Strong background designing and deploying integrated solutions with SAP CRM.
•Adept in all phases of project development, from concept through realization.
•Able to translate business objectives into clear functional and technical requirements.
•Provides consultant level functional and configuration knowledge in designing SAP solutions in the CRM.
•Understands configuration dependencies and interrelationships between separate functional modules of SAP and provide
expertise into the definition and resolution of issues in this area with this knowledge
•Conducts or participates in user requirements gathering, blueprinting & documentation designs.
•Ensure compliance to existing, and development of required data and reporting standards.
•Ensure the integrity of the CRM configuration of the SAP system across multiple landscapes.
•Support production configuration and assist in functional change requests.
•Support business implementations by sharing best practice configuration skills.
•Assist with responding to user requirements, problem resolution, develop designs, and process modelling.
•Conduct configuration changes to accommodate change requests and prototype activities.
•Demonstrate proof of concept & assist in training activities
•Perform initial testing of problem fixes, change request, enhancements, and new functionality.
•Work with the Service Desk to facilitate incident & problem resolution.
•Work with SAP to resolve software bugs.
•Develops functional specifications and works with BASIS and ABAP personnel resources to complete object development
and testing
•Provides leadership in the development of functional skills in others through active knowledge sharing

Skills

•A university degree coupled with solid technology and Business Management experience.

•Previous experience as a consultant or a solution architect.
•4-6 years of SAP CRM configuration with minimum 2 End-to-End Implementations and at least 2 Support Projects
•Experience with and understanding of a Finance shared services center.
•Ability to be flexible and work analytically in a problem-solving environment
•Excellent communication (written and oral) and interpersonal skills
•SAP Certification in relevant Functional areas will be an added advantage.
•Experience in any of FICO, SD, CS, MM will be an added advantage
•Knowledge of using Solution Manager for managing projects and change management.

Please send your CV to: contact@targetjo.com

TARGETJO

معتمدون لانجاز جميع التأشيرات الواردة الى قنصلية المملكة العربية السعودية

ادعوا اصدقائك للاشتراك معنا لتصل جميع اعلانات التوظيف الى بريدكم الالكترونى مباشرة