General Claims Manager A leading insurance company located in Riyadh-Saudi Arabia looking for candidates can fill in the following position: 1- General Claims Manager
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General Claims Manager
A leading insurance company located in Riyadh-Saudi
1- General Claims Manager
Developing, implementing and managing claims handling guidelines, procedures and best practices for multi-line claims operation, measuring performance of claims staff and vendors through financial reserve and claims standard reviews, and ensuring accurate and timely reserves/payments, properly maintained authority levels.
Main Responsibilities:
-Conducts claims audits. Manage the overall quality of the performance of Third Party Administrators, Attorneys and external vendors. Implement, maintain and monitor departmental standards and procedures, and making sure that claims are dealt with according to SAMA regulations.
-Establishes adequate reserves for both indemnity and expense and reviews reserves on a regular basis to ensure adequacy, and creation of a work environment that supports and develops people while holding them to the highest standards of excellence, working on complex or fraudulent cases that need more experience or specialist, and working with brokers, agents and loss adjusters, dealing with customer complaints and appeals.
-Develop and refine performance measures such as productivity and file quality .
-Develop a customer service culture within the department to include objective measures of customer satisfaction, and actively pursues all avenues of recovery including, to timely recovery of deductibles from Insured’s and manages subrogation activities, and provides regular reports on losses either exceeding or likely to exceed the authority level or as prescribed by regulations within the Claim manual.
Job Purpose Manage the underwriting portfolio implementing prudent underwriting through the assessment & selection of Risk, maximization of underwriting profit, renewal ratio and net retention, provision of specialist technical support and underwriting services and problem solving of complex business.
Main Responsibilities
-Develop the underwriting strategy and manage implementation to achieve a balanced profitable portfolio with the use of high Underwriting Standards and best practices.
-Risk selection and technical assessment, pricing and underwriting of reinsurance contracts in property, casualty and engineering lines.
-Manage the underwriting portfolio to develop and revise the underwriting process, rules and guidelines to maximize profit.
-Manage analysis of business portfolio for retention assessment.
-Manage the process of Risk Control plans to ensure risks are controlled and minimized.
-Apply, develop and maintain pricing models and underwriting tools, support marketing function in sales activities.
-Computing results for appropriate premiums using actuarial information, other statistics and own judgment; and visiting brokers or potential customers and preparing quotes.
Qualification Bachelor's degree in business or equivalent and/or a CII qualification 10+ years’ experience in the insurance industry. Strong analytical and numerical skills. Impact and Influence, relationship building and development
Only qualified candidates are required to send their CVs to the following email:
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