معتمدون لانجاز تأشيرات العمل وتصديق الشهادات لقنصلية المملكة العربية السعودية

JOB VACANCY

يرجى الابلاغ بانك قرأت الاعلان عن طريق موقع شركة الهدف للتوظيف

Integrated IT Solution Company in KSA is seeking to recruit the following

ECM Support

Position Snapshot

• Department: AMS – Digi – ECM
• Seniority: 5+ Years
• Work Mode: Onsite
• Location: Riyadh, KSA
• Salary :22000 SR
• Employment Type: Contract
• Languages: English (Must), Arabic (Preferred)
• FileNet, FileNet Admin, FileNet Developer

Core Keywords / Focus

Role Summary

Provide L2/L3 operational support and administration for IBM FileNet environments, ensuring availability, performance, security, and a strong end-user experience.

Key Responsibilities

• Administering, maintaining and supporting IBM FileNet system.
• Monitoring FileNet system environment (Production and non-production) including WebSphere.
• Creating and maintaining Object stores, Document classes and Templates.
• Configuring and maintaining all FileNet components.
• Applying fixes and updates of FileNet.
• Performing regular health checks and taking corrective actions.
• Supporting in FileNet APIs and customization.
• Operate within agreed SLAs/OLAs; log and prioritize incidents/requests in an ITSM tool.
• Troubleshoot using FileNet logs and WebSphere logs; use correlation IDs to perform root cause analysis and document KBs/runbooks.
• Manage deployments and configuration via FileNet Configuration Manager and FileNet Deployment Manager (FDM).
• Administer Content Platform Engine (CPE), Content Navigator (ICN), and related components (rendition/viewer).
• Plan and execute upgrades and cumulative fixes (5.5.x); validate in DEV/UAT before PROD rollout.
• Implement and maintain high availability/DR, including backups and restores for object stores and configuration databases.
• Harden security: manage LDAP/AD integration, SSO (e.g., SAML/Kerberos), SSL/TLS keystores/certificates, and permissions/governance.
• Monitor capacity and performance (JVM heap, GC, caches, database connections) and fine-tune as needed.
• Coordinate vendor escalations with IBM; track problem records to closure.
• Support content/site migrations and integrations via FileNet APIs and REST services.
• Participate in on-call/after-hours support as required.
• Experience in FileNet Administration.
• Experience in FileNet Configuration
• Experience in FileNet support.
• Experience in WebSphere support.
• Experience in FileNet APIs.
• 5+ years hands-on FileNet administration with strong knowledge of CPE, ICN, and WebSphere (or Liberty).
• Working knowledge of Windows/Linux servers, IIS/WebSphere/Liberty administration, and application deployments.
• Database fundamentals (DB2/Oracle/SQL Server): connectivity, backups, and performance basics for FileNet object stores.
• Scripting/automation (PowerShell, Python, or shell) for routine maintenance and deployments.
• Experience with ITSM/ticketing tools (ServiceNow/Jira) and ITIL processes; proven SLA delivery.
• Understanding of security, certificates/keystores, and integration with enterprise identity (LDAP/AD/SSO).
• Bachelors in Computer Science, Information Systems, or related field.
• IBM Certified Administrator – FileNet Content Manager (V5.5.x) preferred.
• IBM WebSphere/Liberty certification or equivalent experience preferred.
• ITIL Foundation certification preferred.
• IBM FileNet (CPE/ICN), WebSphere/Liberty, ACCE, FileNet Configuration Manager, FileNet Deployment Manager (FDM), DB2/Oracle/SQL Server, Windows/Linux, ServiceNow/Jira, monitoring tools.
• SLA attainment, mean time to resolution (MTTR), change success rate, environment uptime, and audit/security compliance.

Qualifications & Certifications

Education & Preferred Certifications

Tools & Platforms

KPIs / Success Measures

If you are interested, please send your cv to

Eng@targetjo.com

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ملاحظة هامة - جميع الاعلانات - بقسم الوظائف الحالية في الاردن

ننشرها كما تردنا من الشركات المعلنة او من المواقع الاخبارية دون تحمل اى مسؤولية

(لمتابعة اخر الاعلانات اولا باول يرجى مراجعة موقعنا كل نصف ساعة حيث يتم تحديث الاعلانات وبشكل مستمر كل نصف ساعة)

TARGETJO

ادعوا اصدقائك للاشتراك معنا لتصل جميع اعلانات التوظيف الى بريدكم الالكترونى مباشرة